WhatsApp, Instagram, and Facebook are dealing with outages

2024-04-03 16:11


Illustration of the WhatsApp bubble logo on a dark blue background
Illustration by Alex Castro / The Verge

WhatsApp went down worldwide on Wednesday afternoon, impacting the 2 billion users of the messaging service. Users started experiencing issues connecting to WhatsApp in multiple countries just after 2PM ET today, with the service stuck on “connecting” for many.

Users could still send messages, but they couldn’t be delivered until WhatsApp comes back online.

A status page for Meta’s business APIs was updated to note an outage impacting service on the APIs for connecting to Whatsapp, Messenger, and Instagram starting at 2:10PM ET.

As of 4PM ET, the issues seem to be resolved for most of us in the US, however some are still having problems connecting to Whatsapp. The Verge contacted Meta about the issues, but we have not received a response yet.

For other Meta services like Facebook, Instagram, and Threads, many people were reporting issues trying to view recent posts or create new posts on the services, but now, those seem to be working consistently again.

This WhatsApp outage comes just weeks after a massive Meta outage locked users out of Facebook, Instagram, Messenger, and Threads. The outage lasted around two hours but never impacted WhatsApp. It’s rare for WhatsApp to be affected by outages, with the last major outage taking the service offline for two hours in 2022.

Update April 3rd, 2:53PM ET: Added details on Facebook and Instagram issues.

Update April 3rd, 4:58PM ET: Noted access appears to be restored for some.

Source: https://www.theverge.com/2024/4/3/24120278/whatsapp-down-outage-connection-issues